Organisational Change and Coaching
“Life is a series of natural and spontaneous changes. Don't resist them; that only creates sorrow. Let reality be reality. Let things flow naturally forward in whatever way they like.” ~Lao Tzu
Gartner reports that the average productivity drops 5% when an employee is part of a change initiative and 73% of employees are stressed during change. This is the statistics that makes just 34% change efforts successful.
Change is not optional. Neither its reaction - resistance/hesitation/lack of cooperation. As humans years of evolution has taught us to be suspicious of the "new".
The top 20 risks for 2020 for CXOs has ‘ Resistance to change operations’ at No 5 says "Executive Perspectives on Top Risks for 2020" survey. This has been consistently in the Top 10 list for the last few years.
Giving due respect to the innumerable best practices of change management, what’s the way to build intelligence in a system that changes?
‘Building a Coaching Culture for Change Management,’ a research study conducted by International Coach Federation (ICF) and Human Capital Institute (HCI), examined the relationship between coaching and change management and found that high-performing organisations uniformly were proactive in utilising coaching in all stages of change management. 78% of the respondents ranked Coaching-related activities as some of the most helpful methods companies used to achieve their change management goals Vs 59% for training. These included one-on-one and group professional coaching, as well as encouraging and equipping managers and leaders to adopt a coaching approach to management. A snapshot from the survey below (courtesy HCI):
The reason coaching works is because it helps bring the locus of control from outside to the inside.
It makes people move form victim mindset to growth mindset.
Throughout the process, it also offers space for the client to let go & welcome something new in its place.
Top down change measures do not account for people’s feelings. People feel judged by the system.
When a space is safe enough to feel vulnerable, courage appears as a by-product.
A little courage can go a long way in surmounting the un-known angel or devil.
If you want to give change a healthy chance, try coaching today!